R4 card store

1. All the orders will be shipped out in 24-48 hours after receiving payment.
2. Free shipping (Royal Mail or Hong Kong Registered Airmail) if your order amount equals to, or greater than ￡20.00.

FREE SHIPPING Worldwide(mainly 2 methods):

1. Order amount equals to, or greater than ￡20.00, Free Shipping by Royal Mail or Hong Kong Registered Air Mai (with a tracking #). It usually takes 6 business days to UK by Royal Mail.  Tracking Royal Mail or Hongkong registered airmail is not as accurate as other courier serivces systems, such as DHL and UPS. Tracking details will often not appear for several days after shippment, so please be patient. We recommend you use DHL or UPS if you want to keep track of your parcel easier.

Royal Mail Tracking Website: http://track.royalmail.com/
Hong Kong Tracking Website: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp

Notice: You can also choose other express shipping, like FedEx, UPS, DHL, EMS etc., and pay the related shipping fees. It usually takes 3-6 business days to worldwide (￡15.00).

2. Order amount equals to, or above ￡150.00, Free Shipping by DHL/FedEx/UPS/EMS. It only takes 3-6 business days to worldwide.

Note: Please no dispute or claim on Paypal, that will take more time for both of us to deal with some cases.

Return & Exchange

We will try our best to control the products shipped in good quality to our customer.

30 days money back guarantee

1. Return and full refund
You may return any defective item within 30 days of delivery for a full refund. Items should be returned in their original product packaging.
Customer need to send the products back to us, when we receive the products, we will refund full money to your PayPal.

You may return non-defective items within 7 days of purchase. (Less shipping charges and 5% restocking fee) If you took advantage of a "free" shipping offer you will be charged ￡5.00 (minimum) or actual shipping + 5% restocking fee for non defective returns.

Non-defective items returned up to 7 days will be charged a 5% restocking fee.

Non-defective items returned after 7 days and up to 30 days will be charged a 15% restocking fee.

2. Replace
Products with quality problem in 30 days of delivery can be returned for replaced.
Customer need to send the products back to us, when we receive the products, we will replace new ones and ship back.
We will pay shipping fees for the replaced products we ship to the customer.